Telecalling CRM & WebRTC Browser Auto-Dialer

High-speed outbound sales CRM with built-in browser click-to-call, automatic high-definition call recording, round-robin lead distribution, and live supervisor listening dashboards.

Delivery Model Milestone Based (100% Code Ownership)

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Custom Built Software

Double Your Telecaller Productivity Without Buying Expensive Hardware

Manual dialing on physical mobile phones wastes up to 3 hours per agent every day in dialing wrong numbers and writing manual call logs. Furthermore, business owners cannot verify agent pitch quality without call recordings.

Edoply delivers a cloud-based Telecalling CRM with browser-based WebRTC dialing. Agents click once on their screen to call leads, calls are recorded automatically in the cloud, and supervisors see live agent performance stats.

Key Features & Business Capabilities:

WebRTC Browser Click-to-Call (Zero Hardware): Agents make crystal-clear calls directly through their laptop headsets. No expensive physical SIP deskphones or PBX hardware needed.

Automatic High-Definition Call Recording: Every inbound and outbound call is recorded and securely archived on cloud storage for quality audits and staff training.

Progressive & Predictive Auto-Dialing: Automate number dialing to ensure agents spend maximum time speaking with live prospects rather than listening to ringtones.

Intelligent Round-Robin Lead Distribution: Inquiries from Facebook Ads, Google Ads, and landing pages land directly in active telecaller queues within seconds.

Supervisor Live Listening & Whispering: Sales managers can listen in to live ongoing calls, whisper coaching advice to junior agents, or take over calls when necessary.

One-Click Call Disposition & Follow-Up Timers: Agents log call status (Interested, Callback, Price Issue, Ringing Not Answered) in one click with automated reminder alarms.

Telephony Cloud Architecture

WebRTC browser audio system, cloud PBX gateway integration, and real-time websockets.

WebRTC Browser Audio Asterisk / FreePBX API Laravel CRM React Dashboard AWS S3 Audio Storage Websockets

Telecalling CRM Modules Included:

Browser-Based Click-to-Call Dialpad with Headset Support
Automatic Audio Call Recording with Fast In-Browser Playback
Real-Time Lead Allocation from Meta Ads & Google Ads Webhooks
Call Disposition Tagging & Follow-Up Calendar Alarms
Supervisor Real-Time Floor Dashboard & Live Call Monitoring
Agent Daily Talktime, Connected Calls & Conversion Analytics

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100% Source Code Ownership

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